We often see users requesting assistance for a course they have not been assigned but it's listed on their checklist. Please create a ticket as it's probably not available to their band.

Ensure you've asked the user to search using the exact title of the training before creating a ticket as there are times users can locate training by searching.

Thank you for contacting GAO Grow End-User Support! 

Kindly allow me a moment to create a ticket to request your training to be assigned to you.