Support Category: Course Reset Request |
Specialist Notes: |
IMPORTANT! After a failed attempt, the “Fiscal Year 2025 Working with Classified Information (COAN981) Module 5” does not allow users to retake the quiz. No troubleshooting is required; create a ticket to escalate a request to reset the course. |
Standard Response: |
We apologize for the difficulty you’re experiencing with your course. To resolve the issue, we will need to submit a request to reset the course. Kindly allow me just a moment to open a ticket for you.