Support Category: Course Not Assigned


Specialist Notes:


We often see users requesting assistance for a course they have not been assigned but it's listed on their checklist. Please create a ticket as it's probably not available to their band.


Ensure you've asked the user to search using the exact title of the training before creating a ticket as there are times users can locate training by searching.


Standard Response:


Thank you for contacting GAO Grow End-User Support!

Kindly allow me a moment to create a ticket to request your training to be assigned to you.