Example: https://eskillzlivesupport.freshdesk.com/a/tickets/20548

Thank you for your patience while we provide you with an update on your issue!

Unfortunately, GAO Grow does not allow us to remove the external training from your transcript. We have marked your course(s) as/a duplicate(s), removed the Total CPE/CLE, Total Gov't CPE, Total Hours, and moved the training to your archived transcript. 

- *insert course name*

Kindly note when you self-certify or add CPEs/CLEs, it may take up to 24-48 hours for the CPEs/CLEs to show up on your dashboard. Kindly refrain from re-entering them during this waiting period, as this will result in duplicate entries.

Should you need further assistance with any other issue/inquiry/request, please don't hesitate to contact us. We're more than happy to assist.

Thank you for your time and using GAO Grow End-User Support!  

Regards,