Hello GAO Grow Administrators,

Can you assist with the following issue, please?

Requester Name:

Requester Email Address:

Issue: [SF-182 EXTERNAL TRAINING OR EXTERNAL TRAINING] | Incorrect Credit on CPE or CLE Training Detail List

Course Name(s):

1. [COURSE NAME]

2. [COURSE NAME]

3. [COURSE NAME]

Summary: [USER's NAME] contacted End-User Support for assistance with the training(s) above showing the incorrect credit on [HIS/HER] CPE or CLE Training Detail List (see screenshot below). Would you be able to assist with correcting [HIS/HER] dashboard?

- [PROVIDE A SCREENSHOT HIGHLIGHTING THE ERROR(S) MADE]

The correct credits should be as follows:

[COURSE NAME 1]

- Total Hour:

- Total CPE:

- Govt CPE:

[COURSE NAME 2]

- Total Hour:

- Total CPE:

- Govt CPE:

[COURSE NAME 3]

- Total Hour:

- Total CPE:

- Govt CPE:

Please advise - thank you in advance!