| Support Category: External Training |
| Specialist Notes: |
IMPORTANT! Before providing these instructions, kindly confirm whether the user needs to add training to their transcript that was not available in the GAO Grow catalog OR if the training is listed in their transcript already and it's just not showing up under their 'CPE or CLE Training Detail List'. (This will avoid entering duplicate training.) If the user is unsure, you can ask for the name of the training to check his/her transcript. GAO staff will use the External Training feature to self-certify the completion of a learning program or activity that includes: team-sponsored training, self-paced training, non-funded external training, and any other non-Learning Center training courses/programs or if your role in the learning program/activity was a: Presenter, Instructor, Author, Subject Matter Expert (SME), or Beta Tester. Note: These trainings are considered ‘external’ to the catalog, but still ‘internal’ to the company. They are also known as 'No Cost Training'. If the training requires funding from GAO Grow, then they should be submitting the SF-182 External Training form and you can provide the Adding SF-182 Training SR. |
| Canned Response Code: /GAOGrow01 |
| Standard Response: |
To self-certify or add CPEs/CLEs for a training event, kindly follow the instructions below:
1. Hover your mouse cursor over the Learning tab from the GAO Grow homepage.
2. A drop-down will appear - click on View Your Transcript.
3. On your transcript page, click on the 3 horizontal dots on the right (...).
4. A drop-down menu will appear; select Add External Training.
5. Complete the form with the details of the external training and click Submit to save the training to your transcript.
6. After you submit the external training record you will return to your transcript where you will see it listed. Click the MARK COMPLETE button next to the training record or select Mark Complete from the dropdown menu.
Please Note:
- If the training's end date is within 30 days from the date it was marked complete, it may take up to 24-48 hours for the CPEs/CLEs to show up on your CPE or CLE Training Detail List’s dashboard.
- If your training's end date is over 30 days from the date it was marked complete, it can take over the weekend to update on your dashboard.