Thank you for contacting GAO Grow End-User Support! 

Apologies for the course completion issue you have been experiencing and for any inconvenience caused. We are pleased to let you know you have been granted a course completion mark for the course '[COURSE NAME]'.

If a course has a certificate associated with it, you will be able to find your certificate by doing the following:

1. Click on the Learning tab from the welcome page.
2. A drop-down will appear - click on View Your Transcript.
3. On your transcript page, click on the Active button and then click on Completed.
4. A list of your completed courses will appear.
5. Locate the course and then click on the course title, which will then take you to the course's details page.
6. Look for Certificate and you will see blue Print Certificate text.

Should you need assistance with anything else, please let us know. 

Have a great day!

Sincerely,